CECOM Fixing E9-1-1 Issues
•April 11, 2018•
Coles-Moultrie County Emergency Communication Center (CECOM) assistant Director Amanda Williamson explained a new tower in Mattoon should improve communication issues with local emergency responders.
Public Health and Safety Chair Arlene Aschermann hosted a meeting earlier in the month at the county jail for Moultrie County first responders to discuss E 9-1-1 issues. Only Sullivan and Lovington attended.
Communication with central E9-1-1 central dispatch in Charleston had been affected with Williamson noting Global Tech Systems, Inc.(GTSI) of Effingham had installed a new microwave tower and repeater in Mattoon.
Gary Smith, Lovington fire chief, noted their department was receiving calls, but Bethany had been having problems communicating within their department.
Kevin McReynolds, who along with Chris Wright serves on the CECOM board, suggested each of the first responder districts be visited during a regular meeting by someone from CECOM to help determine issues and provide support.
Williamson noted that all the departments have been good about providing information through emails from their chiefs and that has been the most effective way to deal with issues so far.
By attending meetings within the individual fire districts Chairman Aschermann noted everyone would have a chance to ask questions, air issues and learn what can be done.
Williamson told members of the committee she would be willing to meet with departments, possibly adapting her half hour public education presentation for pre-schoolers for the emergency responder audience.