Changeover from COVID-19 Individual Contact Tracing Calls
•May 25, 2022•
The Illinois Department of Public Health (IDPH) today announced it is shifting its COVID-19 contact tracing efforts and individual case investigation telephone calls to focus on a more strategic approach of automated case notifications.
Starting June 1, 2022, IDPH will no longer make individual case investigation calls to persons positive with COVID-19, and instead those individuals will receive an automated message. IDPH notifications to COVID-19 cases had previously included a call back option from contact tracers and individual case investigations of persons 65 years of age and older.
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