Sarah Bush Lincoln DAISY Nurse Award Recipient Defines Compassionate Service
•September 4, 2019•
Lincolnland Home Care Nurse Nancy Bollenbaugh, RN, was honored with the DAISY Award for Extraordinary Nurses at Sarah Bush Lincoln on August 28.
Bollenbaugh was nominated for taking the initiative to provide compassionate care to a patient in need. In a nomination letter, a coworker shared the following story:
“Nancy went above and beyond to provide care to an 86-year-old woman who was recently discharged from the hospital. After visiting the patient’s home, she immediately knew that this woman was not in any condition to take care of herself, nor could her 89-year-old husband. Instead of admitting her for home care services, Nancy took care of the woman’s immediate needs and spoke to her husband about caring for his wife. Nancy offered to help him find placement for her at a long-term care facility and made several calls. She also worked with the woman’s children, who both live out-of-state, to inform them of the conditions at home and that their mother could not remain at home without 24-hour assistance.
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